These Terms of Use (“Terms”) govern your download, installation, purchase of, access to, and use of Starclash, including its applications, audiovisual experiences, downloadable content, websites, features, updates, and related services (collectively, the “Service”).
The Service is provided by:
Qrow Pte. Ltd. 68 Circular Road, #02-01 Singapore 049422 Email: admin@tack.now
These Terms apply to Starclash on all supported platforms, including Apple Vision Pro through the Apple App Store, Meta Quest through the Meta Horizon Store, and PC or compatible devices through Steam.
PLEASE READ THESE TERMS CAREFULLY. BY DOWNLOADING, INSTALLING, PURCHASING, ACCESSING, OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT DOWNLOAD, PURCHASE, ACCESS, OR USE THE SERVICE.
1. PLATFORM TERMS
Your use of the Service may also be subject to the terms, policies, licenses, and rules of the platform through which you download, purchase, or access the Service, including Apple, Meta, or Valve.
These Terms supplement the applicable platform terms. If these Terms conflict with a mandatory requirement imposed by an applicable platform, the platform requirement will control solely to the extent of that conflict.
For the Apple version of the Service, Apple’s Standard Licensed Application End User License Agreement also applies:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
For the Steam version of the Service, the Steam Subscriber Agreement and Steam Refund Policy also apply:
https://store.steampowered.com/subscriber_agreement/ https://store.steampowered.com/steam_refunds/
For the Meta Quest version of the Service, the applicable Meta Horizon Store terms, Meta account terms, and Meta refund policies also apply.
2. ELIGIBILITY
You must satisfy the minimum age requirements of the platform you use and the laws of your country or region.
If you are under the age of legal majority in your country or region, you may use the Service only with the consent and supervision of a parent or legal guardian. The parent or legal guardian is responsible for the minor’s use of the Service and compliance with these Terms.
You may not use the Service if applicable law prohibits you from receiving or using it.
3. THE SERVICE
Starclash is an immersive audiovisual entertainment experience that may include music, performances, video, spatial audio, interactive elements, previews, and full-length or extended content.
The Service may include:
(a) a free preview or demonstration;
(b) paid access to a full experience;
(c) downloadable audiovisual content;
(d) platform-specific applications and features; and
(e) updates, patches, modifications, or replacement versions.
Features, content, technical requirements, download sizes, and availability may differ between Apple Vision Pro, Meta Quest, Steam, countries, regions, devices, and versions of the Service.
4. LICENSE
Subject to your compliance with these Terms and the applicable platform terms, Qrow Pte. Ltd. grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Service on compatible devices that you own or control, solely for your personal and non-commercial entertainment.
The Service and all included content are licensed, not sold. Purchasing the Service or paid content does not transfer ownership of the Service, audiovisual content, music, recordings, performances, software, artwork, trademarks, or any other intellectual property to you.
Any rights not expressly granted under these Terms are reserved by Qrow Pte. Ltd. and its licensors.
5. INTELLECTUAL PROPERTY
The Service and its contents, including all software, source code, object code, video, music, sound recordings, performances, voices, scripts, stories, characters, titles, artwork, graphics, designs, logos, trademarks, subtitles, and documentation, are owned by or licensed to Qrow Pte. Ltd. and are protected by copyright, trademark, and other applicable intellectual property laws.
Unless Qrow Pte. Ltd. expressly authorizes it in writing, you may not:
(a) copy, record, reproduce, publish, upload, broadcast, stream, transmit, distribute, publicly perform, exhibit, sell, rent, lease, sublicense, or commercially exploit any part of the Service;
(b) capture or distribute a complete or substantial portion of an audiovisual performance;
(c) extract, separate, copy, or distribute video, music, audio, subtitles, or other assets from the Service;
(d) modify, translate, adapt, or create derivative works based on the Service;
(e) reverse engineer, decompile, disassemble, attempt to derive source code, or circumvent technical protection measures, except where applicable law expressly permits such activity;
(f) remove copyright, trademark, attribution, digital rights management, or proprietary notices;
(g) share private download URLs or access credentials; or
(h) use the Service or its content to train an artificial intelligence or machine-learning system without prior written authorization.
Limited screenshots or short clips may be shared for personal, non-commercial commentary or discussion only where permitted by applicable law, the relevant platform, and any instructions provided by Qrow Pte. Ltd. Such sharing must not substitute for the experience or disclose a substantial portion of the content.
6. PURCHASES AND PAYMENT
Purchases are processed by the platform through which you access the Service, such as Apple, Meta, or Valve. Qrow Pte. Ltd. does not directly receive or store your complete payment-card information.
The price charged is the price displayed by the applicable platform at the time of purchase. Prices, currencies, taxes, and available payment methods may vary by country, region, storefront, and platform.
Paid access may be offered as:
(a) a non-consumable in-app purchase;
(b) a paid application license;
(c) downloadable content; or
(d) another one-time purchase identified by the applicable platform.
Unless expressly stated otherwise at the time of purchase, paid access is not a subscription and does not automatically renew.
A purchase grants a license to access the applicable paid content on the platform where the purchase was made, subject to these Terms, the platform terms, continued technical compatibility, and content availability.
7. PLATFORM-SPECIFIC PURCHASE RIGHTS
Purchases and entitlements are tied to the platform and account used to complete the transaction.
A purchase made through the Apple App Store does not automatically grant access through the Meta Horizon Store or Steam.
A purchase made through the Meta Horizon Store does not automatically grant access through the Apple App Store or Steam.
A purchase made through Steam does not automatically grant access through the Apple App Store or Meta Horizon Store.
Unless Qrow Pte. Ltd. expressly introduces a cross-platform entitlement program, you must purchase the Service separately on each platform where you wish to use it.
Platform purchases, promotional codes, offer codes, family sharing, app sharing, refunds, and purchase restoration are subject to the applicable platform’s rules and availability.
8. REFUNDS
Refund requests must normally be submitted to the platform that processed the purchase.
Apple purchases are subject to Apple’s refund procedures and policies.
Meta purchases are subject to Meta’s refund procedures and policies.
Steam purchases are subject to the Steam Refund Policy.
Nothing in these Terms excludes or limits any refund, remedy, warranty, or consumer protection right that cannot lawfully be excluded or limited under the laws applicable to you.
9. DOWNLOADS, STORAGE, AND INTERNET ACCESS
The Service may require the download of a large audiovisual file before playback. You are responsible for ensuring that your device has:
(a) a reliable internet connection;
(b) sufficient free storage;
(c) compatible hardware and software; and
(d) sufficient battery power or access to power where appropriate.
The displayed download size is an estimate and may change due to compression, updates, localization, platform requirements, or changes to the content.
Your internet service provider or network operator may charge data usage or other fees. Qrow Pte. Ltd. is not responsible for those charges.
Download speeds and completion times depend on your device, network, location, platform, server availability, and other factors outside Qrow Pte. Ltd.’s control.
10. DELETING AND REINSTALLING THE SERVICE
Deleting or uninstalling the application may also delete audiovisual files, settings, progress information, and other data stored locally on your device.
Your eligible purchase entitlement will generally remain associated with the platform account used for the purchase. Subject to the platform’s rules, continued availability of the Service, and continued operation of the required content servers, you may be able to reinstall the application, restore your purchase, and download the content again using the same platform account.
Reinstallation or restoration may require:
(a) the same Apple, Meta, or Steam account used for the original purchase;
(b) an internet connection;
(c) sufficient device storage;
(d) a compatible device and operating system; and
(e) the Service and content remaining available through the applicable platform and Qrow Pte. Ltd.’s servers.
Qrow Pte. Ltd. does not guarantee that the application or content will remain available for reinstallation or redownload indefinitely.
You should not assume that deleting the application will preserve locally downloaded content.
11. APPLE-SPECIFIC TERMS
If you obtain the Service through the Apple App Store, the following terms apply:
(a) These Terms are between you and Qrow Pte. Ltd., not Apple. Qrow Pte. Ltd., and not Apple, is responsible for the Service and its content.
(b) Your license is limited to using the Service on Apple-branded products that you own or control, as permitted by Apple’s usage rules. If Apple permits Family Sharing or a similar feature for the Service, eligible associated accounts may access the Service in accordance with Apple’s rules.
(c) Apple has no obligation to provide maintenance or support for the Service.
(d) To the extent any warranty applies and the Service fails to conform to that warranty, you may notify Apple, and Apple may refund the applicable purchase price as required by its policies. To the maximum extent permitted by applicable law, Apple has no other warranty obligation regarding the Service.
(e) Qrow Pte. Ltd., not Apple, is responsible for addressing claims relating to the Service, including product liability claims, regulatory claims, and claims arising under consumer protection or privacy laws, except to the extent Apple is responsible under applicable law.
(f) Qrow Pte. Ltd., not Apple, is responsible for investigating, defending, settling, and discharging claims that the Service infringes a third party’s intellectual property rights.
(g) You represent that you are not located in a country or region subject to a United States government embargo and are not listed on a United States government prohibited or restricted parties list, except where such a representation is prohibited by applicable law.
(h) You must comply with applicable third-party terms when using the Service.
(i) Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to the Apple version of the Service. Upon your acceptance of these Terms, Apple will have the right to enforce the applicable terms against you as a third-party beneficiary.
12. META QUEST-SPECIFIC TERMS
If you obtain the Service through the Meta Horizon Store:
(a) your use of the Service requires a compatible Meta Quest device and may require a valid Meta account;
(b) purchases, refunds, app sharing, reinstallations, and access to previously acquired content are governed by Meta’s applicable terms and policies;
(c) Meta may provide platform services, account services, payment processing, entitlement verification, updates, safety features, and technical functionality used by the Service;
(d) Qrow Pte. Ltd., and not Meta, is responsible for the content and operation of Starclash except for services controlled by Meta; and
(e) Meta may suspend or restrict platform access according to its own terms, which may affect your ability to access the Service.
13. STEAM-SPECIFIC TERMS
If you obtain the Service through Steam:
(a) you must have a valid Steam account and comply with the Steam Subscriber Agreement;
(b) installation or use may require the Steam client, internet activation, entitlement verification, and compatible PC or VR hardware;
(c) purchases, refunds, reinstallations, account access, and access to previously acquired content are governed by Valve’s applicable terms and policies;
(d) the Steam version is licensed for personal, non-commercial use and is not sold to you; and
(e) Valve may update, suspend, or modify Steam platform functionality according to its terms, which may affect your ability to access the Service.
14. UPDATES AND COMPATIBILITY
Qrow Pte. Ltd. may provide updates, patches, bug fixes, security changes, content modifications, or new versions of the Service.
Updates may be required to continue using all or part of the Service. Platform operators may also automatically install updates or require updates to hardware, operating systems, account services, or platform software.
System requirements may change over time. Qrow Pte. Ltd. does not guarantee continued compatibility with every device, operating-system version, headset, accessory, or third-party service.
Unless required by applicable law, your purchase does not guarantee access to future expansions, sequels, remastered versions, new platforms, or separately priced content.
15. SERVICE AVAILABILITY AND DISCONTINUATION
Qrow Pte. Ltd. may modify, suspend, replace, restrict, or discontinue all or part of the Service where reasonably necessary, including for legal, licensing, intellectual property, security, safety, technical, operational, commercial, or platform-related reasons.
Where reasonably practicable, Qrow Pte. Ltd. will provide advance notice of a material discontinuation through the Service, its website, the applicable platform, or another reasonable communication channel.
If the Service or its download servers are discontinued:
(a) content already downloaded to your device may remain accessible while the application, device, operating system, and entitlement verification continue to function;
(b) new downloads or redownloads may no longer be available;
(c) deleting the application or changing devices may result in loss of access to locally stored content; and
(d) your rights to a refund or other remedy will be determined by applicable law and the policies of the platform through which you purchased the Service.
Nothing in this section permits Qrow Pte. Ltd. to exclude rights or remedies that cannot lawfully be excluded.
16. HEALTH AND SAFETY
Immersive and virtual reality experiences may cause discomfort or health effects, including motion sickness, nausea, dizziness, disorientation, eye strain, headaches, loss of balance, fatigue, or, in rare cases, seizures or other symptoms.
Before using the Service:
(a) follow all health, safety, guardian, boundary, and setup instructions provided by your headset and platform manufacturer;
(b) ensure that your surroundings are clear of people, pets, furniture, stairs, walls, cables, and other hazards;
(c) use the Service only while in a safe and appropriate position and environment;
(d) take regular breaks;
(e) stop using the Service immediately if you experience discomfort, pain, dizziness, nausea, disorientation, visual symptoms, hearing discomfort, or any other adverse effect; and
(f) consult a qualified medical professional before use if you have a medical condition that may be affected by immersive technology.
If using headphones or earphones, keep the volume at a safe level. Prolonged exposure to loud audio may cause hearing damage.
Never use the Service while driving, operating machinery, walking in an unsafe location, or performing any activity that requires awareness of your physical surroundings.
You are responsible for supervising minors who use the Service.
17. PROHIBITED CONDUCT
You may not:
(a) use the Service for unlawful, fraudulent, harmful, or abusive purposes;
(b) interfere with or disrupt the Service, servers, networks, platform services, or other users;
(c) attempt to gain unauthorized access to content, accounts, systems, download locations, or restricted features;
(d) bypass purchases, entitlement verification, geographic restrictions, digital rights management, or security systems;
(e) distribute malware, automated tools, scraping tools, cheats, exploits, or unauthorized modifications;
(f) impersonate another person or misrepresent your authorization;
(g) use another person’s platform account without authorization;
(h) use the Service for a public performance, commercial exhibition, venue attraction, or paid event without a separate written license; or
(i) assist another person in doing any of the above.
18. THIRD-PARTY SERVICES
The Service relies on third-party services, which may include platform stores, payment processors, hosting providers, content delivery networks, internet providers, device manufacturers, operating systems, and account services.
Qrow Pte. Ltd. does not control all third-party services and is not responsible for their independent acts, outages, policies, security practices, or changes.
Your use of third-party services is governed by the terms and privacy policies of those third parties.
19. PRIVACY
Qrow Pte. Ltd.’s collection, use, and handling of personal information is described in the Starclash Privacy Policy:
Platform operators such as Apple, Meta, and Valve independently process account, transaction, device, usage, and other information under their own privacy policies.
By using the Service, you acknowledge that information may be processed as described in the Starclash Privacy Policy and the applicable platform privacy policies.
20. SUPPORT
For support relating specifically to Starclash, contact:
Qrow Pte. Ltd. Email: admin@tack.now Address: 68 Circular Road, #02-01, Singapore 049422
Questions concerning platform accounts, platform payments, refunds, gift cards, store access, or platform security may need to be directed to Apple, Meta, or Valve.
21. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
QROW PTE. LTD. DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND QUIET ENJOYMENT.
QROW PTE. LTD. DOES NOT WARRANT THAT:
(a) THE SERVICE WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, SECURE, OR ERROR-FREE;
(b) ALL DEFECTS OR ERRORS WILL BE CORRECTED;
(c) DOWNLOADS WILL COMPLETE WITHIN A PARTICULAR TIME;
(d) THE SERVICE WILL REMAIN COMPATIBLE WITH EVERY DEVICE OR OPERATING SYSTEM;
(e) CONTENT WILL REMAIN AVAILABLE FOR DOWNLOAD OR REDOWNLOAD INDEFINITELY; OR
(f) THE SERVICE WILL MEET EVERY USER’S EXPECTATIONS.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS. IN THOSE JURISDICTIONS, THESE EXCLUSIONS APPLY ONLY TO THE EXTENT PERMITTED BY LAW.
22. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QROW PTE. LTD. AND ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, DATA, CONTENT, OR USE, ARISING FROM OR RELATING TO THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QROW PTE. LTD.’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:
(a) THE AMOUNT YOU PAID FOR THE RELEVANT VERSION OR CONTENT OF THE SERVICE; OR
(b) SGD 100.
These limitations do not apply to liability that cannot legally be excluded or limited, including liability for fraud, fraudulent misrepresentation, gross negligence, willful misconduct, death or personal injury caused by negligence where applicable, or mandatory consumer rights.
23. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Qrow Pte. Ltd. and its directors, officers, employees, contractors, affiliates, and licensors from claims, liabilities, damages, losses, and reasonable costs arising from:
(a) your unlawful use of the Service;
(b) your material violation of these Terms;
(c) your infringement of another person’s intellectual property or other rights; or
(d) your unauthorized recording, distribution, public performance, or commercial exploitation of the Service.
This section does not require you to indemnify any party for that party’s own fraud, gross negligence, willful misconduct, or unlawful conduct.
24. SUSPENSION AND TERMINATION
Qrow Pte. Ltd. may suspend or terminate your access to the Service if you materially violate these Terms, use the Service unlawfully, compromise the security of the Service, infringe intellectual property rights, or attempt to bypass purchase or entitlement systems.
Where reasonably appropriate, Qrow Pte. Ltd. may provide notice and an opportunity to stop or remedy the violation before termination.
Upon termination, the license granted under these Terms ends, and you must stop using and delete unauthorized copies of the Service and its content.
Termination does not affect provisions that by their nature should survive, including intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, governing law, and dispute provisions.
Nothing in this section limits mandatory consumer rights.
25. CHANGES TO THESE TERMS
Qrow Pte. Ltd. may update these Terms to reflect changes to the Service, platforms, technology, business operations, legal requirements, or security practices.
The updated Terms will be posted at:
The “Last Updated” date will identify the latest revision.
Where required by law or where a change materially affects your rights, Qrow Pte. Ltd. will provide additional notice through the Service, its website, the applicable platform, or another reasonable method.
Changes will not retroactively remove rights that have already accrued unless permitted by applicable law.
26. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of Singapore, without regard to conflict-of-law principles.
Subject to any mandatory rights you have under the laws of your country or region, the courts of Singapore will have exclusive jurisdiction over disputes arising from or relating to these Terms or the Service.
Before initiating formal proceedings, you and Qrow Pte. Ltd. agree to make a reasonable good-faith effort to resolve the dispute by contacting the other party. You may contact Qrow Pte. Ltd. at admin@tack.now.
Nothing in these Terms prevents you from bringing a claim before a competent consumer protection authority or court where applicable law gives you that right.
27. GENERAL TERMS
Entire Agreement. These Terms, the Starclash Privacy Policy, and applicable platform terms constitute the agreement governing your use of the Service.
Severability. If a provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.
No Waiver. A failure to enforce any provision is not a waiver of the right to enforce it later.
Assignment. You may not assign or transfer your rights or obligations under these Terms without prior written consent. Qrow Pte. Ltd. may assign these Terms as part of a merger, acquisition, corporate reorganization, financing, or transfer of the Service, subject to applicable law.
No Partnership. These Terms do not create an employment, partnership, joint venture, agency, or franchise relationship between you and Qrow Pte. Ltd.
Headings. Section headings are for convenience only and do not affect interpretation.
Language. These Terms are written in English. If a translation is provided, the English version will control to the extent permitted by applicable law.
Electronic Communications. You agree that notices and communications may be provided electronically through the Service, the applicable platform, the website, or email where available.
28. CONTACT
Questions, complaints, or notices concerning these Terms or Starclash may be sent to:
Qrow Pte. Ltd. 68 Circular Road, #02-01 Singapore 049422
Email: admin@tack.now Terms: https://tack.now/terms Privacy Policy: https://tack.now/privacy